OSF HealthPlans was recently acquired by Humana and as a result we are
integrating our organizations to provide you with enhanced benefits and
options. Both OSF HealthPlans and Humana are committed to maintaining a
positive relationship that focuses on high quality customer service and
commitment to guidance. For questions specific to your plan, please see
the customer service number on the back of your ID card. Your member
identification card is the key to guiding you to the customer service options
specific to you and your plan.
Members may request individually
identifiable health information to be disclosed to another party. However, OSF
HealthPlans must have written authorization to release this information. This
disclosure form should be completed and sent to OSF HealthPlans for us to
release the information.